Complaint Policy — East X

If you have an issue regarding any of your dealings with East X LLP, you may write to our compliance department, or you can telephone or email the Firm.

The relevant contact details are:

• Postal Address: On request.

• Attention: Compliance

• Telephone: +44 (0) 203 836 9030

• Email us: complaints@eastx.com

Your compliant will be handled in accordance with the Firm’s internal complaints procedure.

Investors classified as eligible complainants in accordance with the Financial Conduct Authority’s rules (“Eligible Complainants”) may obtain a copy of the Firm’s complaints procedure by contacting the compliance department.

Financial Ombudsman Service

If an Eligible Complainant is dissatisfied with the Firm’s response, in certain circumstances they may refer the case directly to the Financial Ombudsman Service.

• Postal Address: Financial Ombudsman Service, Exchange Tower, London, E14 9SR

• Telephone: 0800 023 4 567

• Email: complaint.info@financial-ombudsman.org.uk

• Website: www.financial-ombudsman.org.uk

General Disclaimers

This website provides information about East X LLP a partnership incorporated in England and Wales (OC431086) and authorised and regulated by the Financial Conduct Authority (FRN 927277). East X LLP is also registered as a Commodity Pool Operator and Commodity Trading Advisor with the Commodity Futures Trading Commission and is a Member of the National Futures Association under ID 0532533.

The content of this website has been prepared by East X LLP from its records and is believed to be accurate but we do not accept any liability or responsibility in respect of the information or any views expressed herein.

The website is created for the main purpose of providing generic information on East X LLP and on our investment philosophy. It is not intended to offer investors the opportunity to invest in any Alternative Investment Fund (“AIF”) product. No information contained in this website should be deemed to constitute the provision of financial, investment or other professional advice in any way. The website should not be relied upon as including sufficient information to support any investment decision.

By continuing to access this website you confirm acceptance to this Disclaimer and represent that you and are not restricted from receiving information contained on the website. All persons who access this website are required to inform themselves of, and to comply with, all applicable sales restrictions in their local jurisdiction. East X LLP disclaims all responsibility if you access or download any information in breach of any law or regulation of the country in which you reside or are domiciled.